Who we are

Welcome to È L A M. By accessing this website, you agree to comply with these terms and conditions, which govern our relationship with you regarding the use of this website.

Products and Orders

a. We sell abayas and related products through our e-store.
b. All orders are subject to availability and confirmation of the order price.
c. We reserve the right to refuse or cancel any order without giving any reason.

Payment

a. Payment must be made in full at the time of placing an order.
b. Prices are subject to change without notice.

Shipping

a. We will aim to dispatch orders within a reasonable timeframe.
b. Delivery times may vary based on the shipping method and location.

Returns and Refunds

a. We do not offer refunds or exchanges unless the item received is defective or damaged.
b. All sales are final.

Intellectual Property

a. The content and images on this website are protected by copyright.

b. You may not reproduce, distribute, or exploit any content from this website without our permission.

Disclaimer

a. We strive to provide accurate product descriptions and images but do not guarantee their accuracy.

b. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Information Collection

a. We collect personal information such as name, email address, and shipping address when you place an order.

b. We may also collect non-personal information such as browser type, IP address, and cookies for analytical purposes.

Use of Information

a. We use the information collected to process orders, communicate with you, and improve our services.

b. We do not sell or rent your personal information to third parties.

Data Security

a. We take reasonable measures to protect your information from unauthorized access or disclosure.

b. However, no method of transmission over the internet or electronic storage is 100% secure.